9999f Terms and Conditions
Please read these terms and conditions carefully before using the 9999f platform. All policies related to accounts, bonuses, payments and responsible gaming are stated in detail here.
Table of Contents
- 1. General Terms
- 2. Eligibility and Age Verification
- 3. Account Registration
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Changes to Terms and Termination
1. General Terms
Introduction to the Agreement
These terms and conditions form a legal agreement between the 9999f online gaming platform and its users. This document applies to the 9999f website, mobile version and all services under it. Opening your account and using the service means you are bound to comply with these terms.
Applicable Law and Jurisdiction
9999f operates as a safe and reliable online gaming platform. Any dispute arising from these terms and conditions will first be sought to be resolved amicably. If resolution is not possible, the matter will be settled through discussion.
Language and Communication
9999f provides services in Bengali for users in Bangladesh. All official communications and important notices will be sent in Bengali. English may also be used for communication where necessary.
2. Eligibility and Age Verification
Minimum Age
To participate on the 9999f platform, a user must be 21 years of age or older. This service is for 21+ only. No person under the age of 21 may open an account or carry out any financial transaction on 9999f. Providing false information about age will be considered a breach of terms and the account will be closed immediately.
Identity Verification
9999f may at any time ask a user to submit valid documents for identity verification. These may include:
- Photo of National ID Card (NID) or passport
- Proof of current address (utility bill, bank statement)
- Proof of ownership of payment method
- Proof of age if required
Deposits or withdrawals may be temporarily suspended until the verification process is complete.
3. Account Registration
One Account Per Person
Each person may create only one account. Operating multiple accounts by the same person is prohibited. Multiple accounts created from the same device, IP address or payment method will be detected automatically and all associated accounts may be closed.
Accuracy of Information
You must provide accurate, complete and up-to-date information at the time of registration. This includes:
- Your full legal name (as per your National ID Card)
- Correct date of birth
- Valid email address
- Active mobile number
Providing false information will result in account cancellation and any pending withdrawal requests will be considered void.
Account Security
It is entirely your responsibility to keep your account login details confidential. Use a strong password and change it regularly. Sharing login details with third parties is prohibited. You are responsible for all activities carried out through your account.
4. Deposits and Withdrawals
Deposit Terms
The following methods are accepted for deposits at 9999f: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 (for each method). Deposits are generally credited to the account instantly.
Withdrawal Terms
The main conditions for withdrawals are given below:
- Minimum withdrawal amount: ৳1,000
- Standard withdrawal processing time: within 10 to 45 minutes
- Withdrawals are available for verified accounts only
- Withdrawal requests may only be made through the same method used for the deposit
- Withdrawals to third-party accounts are strictly prohibited
Transaction Verification
9999f reserves the right to verify any deposit or withdrawal request to prevent fraud and ensure secure transactions. Transactions may be temporarily delayed during the verification process. All financial information is kept secure through SSL encryption.
5. Bonuses and Promotions
Welcome Bonus
New members will receive a 120% bonus on their first deposit as a welcome bonus from 9999f, up to a maximum of ৳5,000. A minimum deposit of ৳500 is required to receive this bonus. The wagering requirement for the bonus is 15 times (a total of 15 times the combined deposit and bonus amount must be wagered).
General Bonus Terms
- Each bonus offer has its own validity period, which will be stated on the offer page
- Wagering requirements must be met before bonus funds can be converted into withdrawable cash
- Multiple bonuses cannot be claimed at the same time unless specifically permitted
- 9999f reserves the right to cancel a bonus if there is suspicion of bonus abuse
- Bonus terms may change at any time
VIP Program
The 9999f VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Higher tiers can be reached through continued gaming activity. Weekly cashback is available at each tier: up to 0.2% at Bronze, 0.5% at Silver, 0.7% at Gold, 1.0% at Platinum and 1.2% weekly cashback at Diamond.
6. Gaming Rules
Fair Play Policy
9999f operates as a fair play platform. The outcome of all games is determined through a verifiable Random Number Generator (RNG) technology. No game result is predetermined or manipulated.
Betting Limits
Each game has a set minimum and maximum bet amount, which will be displayed in the interface of the relevant game. 9999f reserves full authority in setting betting limits. Betting limits may be changed for a specific period if necessary.
Technical Errors
The result of any game caused by a technical error, server outage or network problem may be considered void. In such a situation, deposited funds will be returned, but any potential winnings cannot be claimed.
7. Prohibited Activities
Prohibited Conduct
Any of the following activities are strictly prohibited and will result in the immediate closure of the account:
- Creating or operating multiple accounts
- Abusing or manipulating the bonus system
- Using fraudulent payment methods
- Playing games through automated bots or software
- Colluding with other users to manipulate games
- Attempting to hack or gain unauthorized access to the system
- Money laundering or transactions involving illegal funds
Consequences of Violations
If found to be involved in the above prohibited activities, 9999f may take any of the following actions:
- Temporarily or permanently closing the account
- Cancelling all bonus and promotional benefits
- Suspending pending withdrawal requests
- Notifying legal authorities where applicable
8. Responsible Gaming
Commitment to Responsible Gaming
9999f places the highest importance on responsible gaming. We believe gaming is for entertainment only, not as a guaranteed means of earning money. Our platform provides various tools to help users develop healthy gaming habits.
Self-Exclusion and Limit Setting
Users may use the following tools at their convenience:
- Set daily, weekly, or monthly deposit limits
- Temporarily suspend your account for a set period (cooling-off period)
- Permanent self-exclusion
- Set time limits for gaming sessions
To learn more about this, visit our Responsible Gaming page.
9. Privacy & Data Protection
Data Collection & Use
9999f uses users' personal information solely to improve platform services, verify identity, and meet legal obligations. Our complete policy on data collection and use is described in detail on our Privacy Policy page.
Sharing Information with Third Parties
9999f does not sell users' personal information to third parties for marketing purposes. However, information may be shared in the following cases:
- In accordance with legal obligations or court orders
- With payment processing partners (limited to necessary information only)
- To assist in fraud investigations
10. Intellectual Property
Copyright & Trademarks
All content on the 9999f website — logos, designs, text, graphics, software, and other elements — is the intellectual property of 9999f. Copying, distributing, or using this content for commercial purposes without prior written permission is strictly prohibited.
Game Providers' Property
The games available on the 9999f platform are the intellectual property of their respective game providers. These games are provided solely for lawful play through the 9999f platform. Any unauthorized use of game code, design, or content may result in legal action.
11. Limitation of Liability
Service Guarantee
9999f always strives to provide a reliable service. However, 9999f is not responsible for service disruptions in the following circumstances:
- Internet disconnection or network issues
- Third-party software or payment gateway issues
- Unexpected technical failures or maintenance
- Issues related to the user's device or software
- Issues caused by force majeure
Limitation of Compensation
In any circumstance, 9999f's maximum liability shall be limited to the total amount deposited by the user in the relevant month. 9999f is not liable for indirect, incidental, or consequential damages.
12. Amendments & Termination
Right to Amend Terms
9999f reserves the right to change, revise, or update these terms and conditions at any time. For significant changes, a notice will be sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the updated terms.
Account Closure
A user may request to close their account at any time by contacting 9999f customer support. All pending withdrawals will be processed before the account is closed. Similarly, in the event of a breach of terms, 9999f reserves the right to close an account without prior notice.
Contact & Complaint Resolution
If you have any questions or complaints regarding these terms and conditions, please contact us via 24/7 live chat or email at [email protected]. Our support team will hear your complaint in Bengali and provide a resolution as quickly as possible.